Unchaining the
Standardized
Patient Experience

The human interaction that is integral to SP-based education has an increasingly important role in health professional education, training, and professional development and has been previously limited by the constraints of time and location.

ADDRESSING CRITICAL SKILLS

As health care professionals are increasingly engaging with patients remotely and within team models in value-based care settings, educators face significant challenges. The traditional educational models are not well suited to address many of the "hard to teach" skills that are now critical for the successful practitioner.

Fortunately, SP-based education can be extremely useful in improving skills in the following areas:

Verbal and
non-verbal
communication
Listening
Video visit
(telehealth)
Speaking with an
unhappy patient

Talking about
adherence
Discussing social
determinants
Tailoring management for patient-specific needs
Shared
decision-making